Welcome to Orizzonte Craft Shop.

These Terms & Conditions govern your access to and use of our website and the purchase of products through our online store. By browsing this website or placing an order, you agree to be bound by these terms. If you do not agree with any part of these Terms, please discontinue using our website.

1. About Us

Orizzonte Craft Shop is an online store offering handmade, decorative, creative, and lifestyle products. We aim to provide quality products along with a secure and enjoyable shopping experience.

2. Website Usage

By using our website, you agree to:

  • Use the website only for lawful purposes.
  • Provide accurate information while placing an order.
  • Not misuse, copy, damage, or interfere with the website or its services.
  • Not attempt unauthorized access to our systems or customer information.

We reserve the right to suspend or restrict access if these terms are violated.

3. Product Information

We make every effort to ensure product descriptions, specifications, images, and prices are accurate.

However:

  • Slight variations in color may occur due to different screen settings.
  • Handmade products may have minor differences in texture, finish, or dimensions, making each piece unique.
  • Product availability may change without prior notice.

4. Pricing

  • All prices displayed on the website are shown in the applicable currency.
  • Prices may be updated without prior notice.
  • The price displayed at checkout will be considered the final product price before applicable taxes and shipping charges.

5. Orders

Once an order is placed:

  • You will receive an order confirmation.
  • We reserve the right to accept, decline, or cancel any order due to pricing errors, stock availability, payment verification, or suspected fraudulent activity.
  • If an order is cancelled after payment, the eligible amount will be refunded according to our Refund Policy.

6. Payments

We accept secure online payment methods available during checkout.

Orders will only be processed after successful payment confirmation unless Cash on Delivery (if available) is selected.

7. Shipping & Delivery

  • Delivery timelines are estimated and may vary depending on your location.
  • Delays caused by courier companies, weather conditions, public holidays, or unforeseen circumstances are beyond our control.
  • Customers are responsible for providing accurate shipping information.

8. Returns & Refunds

Returns, replacements, and refunds are subject to our Return & Refund Policy.

Products returned must satisfy the conditions mentioned in that policy.